Shipping Policy

At Cozy Aura, we're committed to delivering your order safely and efficiently.

Processing Time

Orders are typically processed within 1-3 business days after payment confirmation.

During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

• United States: 5-12 business days

• Canada: 7-15 business days

• United Kingdom: 5-12 business days

• Australia: 7-15 business days

• Europe: 7-15 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your package every step of the way.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided, please contact us immediately.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team and we'll work with the carrier to resolve the issue.

Thank you for choosing Cozy Aura. We appreciate your trust and look forward to helping you create a warmer, more beautiful home.